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Contact Us

AB believes in putting recipients first. That’s why we offer a wide range of services to ensure that you always have the support that you need. From our technical support and customer service to our comprehensive warranty and listening resources, we’re here to make the journey to hearing easier every step of the way.

HearingJourney™

HearingJourney™ online forum is an ideal place to chat, laugh, and share stories with people across the globe. Say hello and receive a warm welcome from this lively group, then browse topics and ask questions.

Connect to a Mentor

Through the BEA Mentor program, you can directly connect with another cochlear implant recipient or parent who can assist you in navigating the process of choosing and living with cochlear implants.
 

AB Event Calendar

To help make you or your child’s journey to hearing as rewarding as possible, the BEA offers a range of events throughout the year. Learn about cochlear implants, get one-on-one support, make a lifelong friend, and share your experiences at an upcoming BEA event online or in your area.

Become a Mentor!

As an Advanced Bionics cochlear implant recipient—or the parent or loved one of a recipient—you are uniquely qualified to inspire and comfort someone affected by hearing loss. The BEA needs recipients like you to mentor others on their journey to hearing.

Connect today and get all of your questions answered!

Are you interested in learning more about the life-changing technology of an Advanced Bionics cochlear implant? Would you like to connect with others who already use this technology for better hearing?

We Appreciate Your Request

Thank you for contacting us to assist with your hearing solutions. Count on us—a community of hearing health professionals and recipients of cochlear implants—to help you Hear and Be Heard™. A representative from Advanced Bionics will be in touch soon!

If your request needs immediate attention or you have additional questions, please contact hear@AdvancedBionics.com.

Get in Touch


AB takes your privacy seriously. We will never sell or transfer your personal information to other companies for marketing purposes.

Contact Advanced Bionics


AB takes your privacy seriously. We will never sell or transfer your personal information to other companies for marketing purposes.

Customer Service

Toll Free Phone: (877) 829-0026 US and Canada
TTY: (800) 678-3575

Monday through Friday, 5 a.m. to 5 p.m. Pacific Time

Prefer to Call or eMail?

If you have questions about hearing or cochlear implant technology, contact an AB hearing healthcare professional:

Phone: 866.844.4327
Email: hear@AdvancedBionics.com