Powerful Connections Start Here

The time has finally come for you to redeem your future proof option! 

Leveraging the power of the Phonak’s Marvel Platform, we are introducing our most advanced cochlear implant system yet, with the Naída™ CI M and Sky CI™ M sound processors.

In order to obtain your new Marvel sound processor we need you to complete an order form for yourself or your child and return to AB. Once we receive your order form, we will contact you and/or your professional directly if there are any questions about your order.


Let’s get started by choosing one of the following:

I selected the future proof option on my new system order form I completed the authorization process for my future proof upgrade

I selected the Future Proof Option on my New System Order Form


How to complete your order form

Both the Naída CI M90 and Sky CI M90 Sound Processors will have fully integrated, direct wireless connectivity, without the need for additional accessories to connect to your Bluetooth devices.  Both also come standard with the AB Remote app, making it easy for you to adjust the settings on your sound processor and/or your Naída or Sky Link M hearing aid, if you plan to select the hearing aid as an option for the other ear.

ADULTS FORM

Adults will complete an order form for the Naída CI M90 Sound Processor.

PARENTS OF CHILDREN FORM

Parents of children will complete an order form for the Sky CI M90 Sound Processor.



If you received one or two Naída CI Q90 sound processor with your new system order, the process will work as follows:

If you received ONE Naída CI Q90 sound processor with your new system order, the process will work as follows:

  1. Complete and send order form to Advanced Bionics
  2. Order Form Processed by AB
  3. Receive Marvel CI Kit
  4. Schedule Fitting Appointment
  5. Bring Marvel CI Kit to Appointment
  6. Return used Naída Q90 Sound Processor

If you received TWO Naída CI Q90 sound processors with your new system order, you must return the second unopened processor to AB in order to complete the future proof option. The process will work as follows:


  1. Complete and send order form to Advanced Bionics
  2. Order Form Processed by AB
  3. Receive Marvel CI Kit
  4. Return unopened Naída CI Q90 Sound Processor
  5. Schedule Fitting Appointment
  6. Bring Marvel CI Kit to Appointment

ORDER FORM PAGE 1 – STANDARD COMPONENTS OPTIONS

ORDER FORM PAGE 1 – STANDARD COMPONENTS OPTIONS 

Be sure to complete your personal information at the top of the form. This ensures that we can correctly locate your information in our system to complete the order.

1. Select the color for your sound processor (this will also be the color for your batteries).

For Naída CI M90, your color options are: 

Sand Beige

Silver Grey

Chestnut

Alpine White

Velvet Black

For Sky CI M90, your color options are:

Sand Beige

Silver Grey

Chestnut

Alpine White

Velvet Black

Precious Pink

Caribbean Pirate

Blue Ocean

Majesty Purple

Lava Red

2. Select your battery size (2 batteries are included as standard):

Battery life can vary greatly depending on your specific programming needs and usage of your cochlear implant system.  The majority of customers will be comfortable with a medium sized battery, and can be confident it will provide a full day of battery life. Consult with your AB representative, or your cochlear implant professional, if you think you need or want a different battery size.

If you or your child are already using a PowerCel 110 or 110mini with your current Naída CI Q90, then you can select the small battery.

If you or your child are already using a PowerCel 230, the you can select the large battery.

3.  Select your M T-Mic Size.

The T-Mic size you select should match the T-Mic size you chose with the Naída CI Q90 Sound Processor.

4.  Select Slim HP cable length, cable color, and headpiece color cap color. 

Note: The cable and headpiece are combined as a single piece

a.  Only select the 4.25” (11cm) length if  this was a length selected by your audiologist. The 3.5” (9cm) cable is standard for the majority of wearers.

b. Select the cable color that suits you best

c. Select the headpiece color cap color that suits you best


ORDER FORM PAGE 2 – SPEND 3 POINTS ON OPTIONS

ORDER FORM PAGE 2 – SPEND 3 POINTS ON OPTIONS

On page 2 you can “spend 3 points” on the options that best meet your needs. Descriptions of each are provided below. Be sure to pay attention to the point values of each option so that the options you select add up to a total of 3 points.

Unlike your current Naída CI Q90 Sound Processor, the Naída and Sky CI M90 Sound Processors do not require additional accessories to be attached to your Bluetooth or Roger devices. Marvel CI sound processors have access to the AB Remote app, making it easy for you to adjust the settings on your sound processor. This means you spend ZERO points on Bluetooth connectivity or the app!

Many combinations of options are possible. Popular selections, totaling 3 points, include:

  • Naída or Sky Link M Hearing Aid (3 Points)
  • Active Lifestyle Kit (2 Points) + Phonak PartnerMic (1 Point)
  • Roger Select iN (2 points) + Zn-Air Battery (1 point)
     

Once you have selected your three points, send your order form as described at the top of this webpage.


NAÍDA OR SKY LINK M HEARING AID

NAÍDA OR SKY LINK M HEARING AID (3 POINTS)

If you or your child are going to wear a Naída or Sky Link M Hearing Aid on the other ear, then you can select this option. These hearing aids are designed to work seamlessly with the sound processor. You can stream to both devices at the same time and control both through the AB Remote app!

Simply select the hearing aid, and then the color of your hearing aid, and you’re done!  You can then submit the order form as described at the top of this webpage.


CONNECTIVITY OPTIONS

Connectivity Options

Roger Select iN (2 Points)

Roger Select is a microphone specifically designed to help boost your hearing performance and keep you at the heart of the conversation. What makes Roger Select so unique is its innovative MultiBeam Technology which is specifically designed to help boost your hearing performance and allow you to hear regardless of where a voice is coming from.

Roger X receiver (1 Point)

This is a great option for you if you already own a Roger microphone, like the Roger Select or Roger Pen, and are looking to add the Roger receiver functionality to your Naída or Sky CI M90 Sound Processor to keep using your microphone. 

 

Phonak TV Connector (1 Point)

The TV Connector is a simple plug and play interface to TVs and other audio sources. It is designed to simplify the setup and usage. It’s just like using wireless headphones. 

 

Phonak PartnerMic (1 Point)

Phonak PartnerMic™ is a discreet and easy-to-use microphone optimal for one-on-one conversations in noisy environments. Attach it onto your partner’s shirt, blouse, or jacket.


ACTIVITY OPTIONS

Activity Options

Active Lifestyle kit (2 Points)

For outdoor activities or water use, this is the package for your or your child. The Active Lifestyle Kit provides you with a waterproof battery case, a waterproof headpiece with a fully integrated waterproof microphone, and retention options to wear the processor off the ear.

 

There are a few choices to be made for this bundle:

  • The color of your Slim HP AquaMic,  (your waterproof headpiece). Consider choosing a different color than your regular headpiece for easy identification. 
  • Color and length for the cable. Cable length will depend on where the clip, or armband, will be secured. The 12” cable is preferred if worn closer to the head, 18” is ideal for an armband, and 42” if worn on the belt of an adult.
  • Armband size: Consider standard for adults, and small for children. 

The waterproof battery has approximately the same battery capacity as our large rechargeable battery, so you can be confident about easily getting through a long day on a full charge.


ADDITIONAL POWER

Additional Power (2 points)

If you feel like you need more batteries to best meet your needs, this is the option for you. Only one additional rechargeable battery is allowed per order, including the activity bundle if you’ve selected it.


ADDITIONAL SYSTEM OPTIONS

Additional System Options

Phonak RemoteControl (1 Point)

 

The Phonak RemoteControl is an easy and very discreet way to control your devices. It has three large buttons for simple handling and maximum convenience. 

Zinc-Air Cartridge (1 Point)

Like to camp in the wilderness without electricity? Concerned about what to do during a long power outage? This option is for you. This enables you to use your processor without rechargeable batteries. It uses two 675 Zinc-Air batteries, readily available at any hearing aid dispenser, as well as online through many retailers. 

More Headpieces (1 Point each)

Think you might need an additional headpiece?

Slim HP: 

Two of these are already included as standard with your order, as selected on page 1 of the order form. For additional headpieces, please enter quantity (1 point each) and select the color and length of the cable. If not advised  otherwise by your audiologist, you should select 3.5 inches here as the length. 

Slim HP Aquamic: 

This is the waterproof, fully swimmable, version of your regular headpiece, with a waterproof microphone integrated into the headpiece. If you selected the active lifestyle kit as one of your options, this would be a spare headpiece to wear with that accessory.  Please enter quantity (one point each) and select the color and length of the cable. Cable length will be dependent on where you want to wear your waterproof configuration. The 12” cable is preferred if worn closer to the head, 18” is ideal for an armband, and 42” if worn on the belt of an adult.


ADDITIONAL OPTIONS

Additional Options

Earhook with Grip (0 Points)

Unless you are wearing an earmold to help with retention of your current processor, please disregard this option.  If you are wearing a mold to help secure your processor in place, please select standard for adults, or small for children. 

Listening check with earbuds (0 Points)

This is a great option for parents or caregivers to perform a microphone check on the sound processor. Note that checking the microphone  is also possible through the AB Remote app.


Snuggie (0 points)

If you or your child want a little more security to keep the processor on your ear then this discreet silicone ring secures easily around your ear and the processor

Retention Cuff (0 points)

This is another great retention option if you need it, with a thin and clear plastic shell around the processor and an adjustable arm that can be curved under your ear. Consider the small size for children and the large size for adults.


WHAT IF I DECIDE TO DECLINE THE FUTURE PROOF OPTION?

What if I decide to decline the future proof option?

FOR NEW SYSTEM ORDERS ONLY, if you decide to decline the future proof option, then you are able to select from the options originally available to you on your original new system order form. These options can be found on page 3 of the Future Proof Order Form.



You may submit your completed order form in any of the following ways:

Email

  1. Download the Naida or Sky Order Form linked above.
  2. Fill out all the information requested, after reviewing the options in detail.
  3. Save the completed form to your computer.
  4. Email it to us at customerservice@advancedbionics.com
 

CALL CUSTOMER SERVICE

1.877.829.0026 to help walk you through completion of your order.

CONTACT YOUR LOCAL AB REPRESENTATIVE 
 

CONTACT YOUR COCHLEAR IMPLANT PROFESSIONAL 
 

MAIL

Fill out a physical order form and return it to us at:
Advanced Bionics
Attn: Customer Service
28515 Westinghouse Place
Valencia, CA 91355



I completed the authorization process for my Future Proof Upgrade


How to complete your order form

It is important to know that both the Naída CI M90 and Sky CI M90 Sound Processors will have fully integrated, direct wireless connectivity, without the need for additional accessories to connect to your Bluetooth devices.  Both also come standard with the AB Remote app, making it easy for you to adjust the settings on your sound processor and/or your Naída or Sky Link M hearing aid, if you plan to select the hearing aid as an option for the other ear.

ADULTS FORM

Adults will complete an order form for the Naída CI M90 Sound Processor.

PARENTS OF CHILDREN FORM

Parents of children will complete an order form for the Sky CI M90 Sound Processor.



If you completed the upgrade authorization process with our upgrade team AND received a “Future Proof Q90 Kit”, the process will work as follows:

  1. Complete and send order form to Advanced Bionics
  2. Receive Marvel CI Kit
  3. IMPORTANT: Return unopened “Future Proof Q90 Kit” in the return packaging provided with your Marvel CI Kit
  4. Schedule fitting appointment
  5. Bring Marvel CI Kit to appointment
     

If you completed the upgrade authorization process with our upgrade team and DID NOT receive a “Future Proof Q90 Kit”, the process will work as follows:

  1. Complete and send order form to Advanced Bionics
  2. Complete insurance payment process through Advanced Bionics Upgrade Team
  3. Receive Marvel CI Kit
  4. Schedule fitting appointment
  5. Bring Marvel CI Kit to appointment

ORDER FORM PAGE 1 – STANDARD COMPONENTS OPTIONS

ORDER FORM PAGE 1 – STANDARD COMPONENTS OPTIONS 

Be sure to complete your personal information at the top of the form. This ensures that we can correctly locate your information in our system to complete the order.

1. Select the color for your sound processor (this will also be the color for your batteries).

For Naída CI M90, your color options are: 

Sand Beige

Silver Grey

Chestnut

Alpine White

Velvet Black

For Sky CI M90, your color options are:

Sand Beige

Silver Grey

Chestnut

Alpine White

Velvet Black

Precious Pink

Caribbean Pirate

Blue Ocean

Majesty Purple

Lava Red

2. Select your battery size (2 batteries are included as standard):

Battery life can vary greatly depending on your specific programming needs and usage of your cochlear implant system.  The majority of customers will be comfortable with a medium sized battery, and can be confident it will provide a full day of battery life. Consult with your AB representative, or your cochlear implant professional, if you think you need or want a different battery size.

If you or your child are already using a PowerCel 110 or 110mini with your current Naída CI Q70 or Q90, then you can select the small battery.

If you or your child are already using a PowerCel 230, the you can select the large battery.

3.  Select your M T-Mic Size.

The T-Mic size you select should match the T-Mic size you chose with the Naída CI Q70 or Q90 Sound Processor.

 

4.  Select Slim HP cable length, cable color, and headpiece color cap color. 

Note: The cable and headpiece are combined as a single piece

a.  Only select the 4.25” (11cm) length if  this was a length selected by your audiologist. The 3.5” (9cm) cable is standard for the majority of wearers.

b. Select the cable color that suits you best

c. Select the headpiece color cap color that suits you best


ORDER FORM PAGE 2 – SPEND 3 POINTS ON OPTIONS

ORDER FORM PAGE 2 – SPEND 3 POINTS ON OPTIONS

On page 2 you can “spend 3 points” on the options that best meet your needs. Descriptions of each are provided below. Be sure to pay attention to the point values of each option so that the options you select add up to a total of 3 points.

Unlike your current Naída CI Q90 Sound Processor, the Naída and Sky CI M90 Sound Processors do not require additional accessories to connect to your Bluetooth or Roger devices. Marvel CI sound processors also come standard with the AB Remote app, making it easy for you to adjust the settings on your sound processor. This means you spend ZERO points on Bluetooth connectivity or the app!

Many combinations of options are possible. Popular selections, totaling 3 points, include:

  • Naída or Sky Link M Hearing Aid (3 Points)
  • Active Lifestyle Kit (2 Points) + Phonak PartnerMic (1 Point)
  • Roger Select iN (2 points) + Zn-Air Battery (1 point)

Once you have selected your three points, send your order form as described at the top of this webpage.


NAÍDA OR SKY LINK M HEARING AID

NAÍDA OR SKY LINK M HEARING AID (3 POINTS)

If you or your child are going to wear a Naída or Sky Link M Hearing Aid on the other ear, then you can select this option. These hearing aids are designed to work seamlessly with the sound processor. You can stream to both devices at the same time and control both through the AB Remote app!

Simply select the hearing aid, and then the color of your hearing aid, and you’re done!  You can then submit the order form as described at the top of this webpage.


CONNECTIVITY OPTIONS

Connectivity Options

Roger Select iN (2 Points)

Roger Select is a microphone specifically designed to help boost your hearing performance and keep you at the heart of the conversation. What makes Roger Select so unique is its innovative MultiBeam Technology which is specifically designed to help boost your hearing performance and allow you to hear regardless of where a voice is coming from.

Roger X receiver (1 Point)

This is a great option for you if you already own a Roger microphone, like the Roger Select or Roger Pen, and are looking to add the Roger receiver functionality to your Naída or Sky CI M90 Sound Processor to keep using your microphone. 

 

Phonak TV Connector (1 Point)

The TV Connector is a simple plug and play interface to TVs and other audio sources. It is designed to simplify the setup and usage. It’s just like using wireless headphones. 

 

Phonak PartnerMic (1 Point)

Phonak PartnerMic™ is a discreet and easy-to-use microphone optimal for one-on-one conversations in noisy environments. Attach it onto your partner’s shirt, blouse, or jacket.


ACTIVITY OPTIONS

Activity Options

Active Lifestyle kit (2 Points)

For outdoor activities or water use, this is the package for your or your child. The Active Lifestyle Kit provides you with a waterproof battery case, a waterproof headpiece with a fully integrated waterproof microphone, and retention options to wear the processor off the ear.

 

There are a few choices to be made for this bundle:

  • The color of your Slim HP AquaMic,  (your waterproof headpiece). Consider choosing a different color than your regular headpiece for easy identification. 
  • Color and length for the cable. Cable length will depend on where the clip, or armband, will be secured. The 12” cable is preferred if worn closer to the head, 18” is ideal for an armband, and 42” if worn on the belt of an adult.
  • Armband size: Consider standard for adults, and small for children. 

The waterproof battery has approximately the same battery capacity as our large rechargeable battery, so you can be confident about easily getting through a long day on a full charge.


ADDITIONAL POWER

Additional Power (2 points)

If you feel like you need more batteries to best meet your needs, this is the option for you. Only one additional rechargeable battery is allowed per order, including the activity bundle if you’ve selected it.


ADDITIONAL SYSTEM OPTIONS

Additional System Options

Phonak RemoteControl (1 Point)

 

The Phonak RemoteControl is an easy and very discreet way to control your devices. It has three large buttons for simple handling and maximum convenience. 

Zinc-Air Cartridge (1 Point)

Like to camp in the wilderness without electricity? Concerned about what to do during a long power outage? This option is for you. This enables you to use your processor without rechargeable batteries. It uses two 675 Zinc-Air batteries, readily available at any hearing aid dispenser, as well as online through many retailers. 

More Headpieces (1 Point each)

Think you might need an additional headpiece?

Slim HP: 

Two of these are already included as standard with your order, as selected on page 1 of the order form. For additional headpieces, please enter quantity (1 point each) and select the color and length of the cable. If not advised  otherwise by your audiologist, you should select 3.5 inches here as the length. 

Slim HP Aquamic: 

This is the waterproof, fully swimmable, version of your regular headpiece, with a waterproof microphone integrated into the headpiece. If you selected the active lifestyle kit as one of your options, this would be a spare headpiece to wear with that accessory.  Please enter quantity (one point each) and select the color and length of the cable. Cable length will be dependent on where you want to wear your waterproof configuration. The 12” cable is preferred if worn closer to the head, 18” is ideal for an armband, and 42” if worn on the belt of an adult.


ADDITIONAL OPTIONS

Additional Options

Earhook with Grip (0 Points)

Unless you are wearing an earmold to help with retention of your current processor, please disregard this option.  If you are wearing a mold to help secure your processor in place, please select standard for adults, or small for children. 

Listening check with earbuds (0 Points)

This is a great option for parents or caregivers to perform a microphone check on the sound processor. Note that checking the microphone  is also possible through the AB Remote app.


Snuggie (0 points)

If you or your child want a little more security to keep the processor on your ear then this discreet silicone ring secures easily around your ear and the processor

Retention Cuff (0 points)

This is another great retention option if you need it, with a thin and clear plastic shell around the processor and an adjustable arm that can be curved under your ear. Consider the small size for children and the large size for adults.


WHAT IF I DECIDE TO DECLINE THE FUTURE PROOF OPTION?

What if I decide to decline the future proof option?

FOR NEW SYSTEM ORDERS ONLY, if you decide to decline the future proof option, then you are able to select from the options originally available to you on your original new system order form. These options can be found on page 3 of the Future Proof Order Form.



You may submit your completed order form in any of the following ways:

Email

  1. Download your order form from the link provided in the email you received from us.
  2. Fill out all the information requested, after reviewing the options in detail.
  3. Save the completed form to your computer.
  4. Email it to us at recipientupgrades@advancedbionics.com.
 

CALL THE AB UPGRADE TEAM 

1.888.639.9491 to help walk you through completion of your order.

CONTACT YOUR LOCAL AB REPRESENTATIVE 
 

CONTACT YOUR COCHLEAR IMPLANT PROFESSIONAL 
 

MAIL

Fill out a physical order form and return it to us at:
Advanced Bionics
Attn: Customer Service
28515 Westinghouse Place
Valencia, CA 91355


LET'S TALK

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Thank you for contacting us to assist with your hearing solutions. Count on us—a community of hearing health professionals and recipients of cochlear implants—to help you Hear and Be Heard™. A representative from Advanced Bionics will be in touch soon!

If your request needs immediate attention or you have additional questions, please contact Hear@AdvancedBionics.com.
Toll Free Phone:  +1.866.844.HEAR (4327) US and Canada

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