• Please note that as part of AB's efforts to constantly improve our services, and to prepare for upcoming updates, we will be making changes to our navigation design in January 2025. Please watch this space for further information as it becomes available.

We're here to support you

Your journey to better hearing is always evolving. As you reach new milestones and discover new benefits, you can be sure that Advanced Bionics will be by your side for it all. Our hearing specialists are available to answer any of your questions and guide you through the next steps and beyond.


“What I value most about having AB as a partner on my journey to hearing is that information is always available – as well as help.”

— Judi Axel, implanted at age 60, bilaterally implanted at age 61

Connect with other AB Recipients and Mentors  

We know as things change it can help to talk to someone who has already been through this process. We have several ways to reach out to people who have been in your shoes, and who are excited to meet you.
 

The Largest Online Cochlear Implant Community

HearingJourney™ online forum is an ideal place to chat, laugh, and share stories with people across the globe. Say hello and receive a warm welcome from this lively group, browse topics and ask questions, then take part in any of the dozens of conversations about the joys and challenges of hearing with cochlear implants.

Connect to a Mentor

Through the BEA Mentor program, you can directly connect with another cochlear implant recipient or parent who can assist you in navigating the process of choosing and living with cochlear implants.

Customer Service

Toll Free Phone:
(877) 829-0026
US and Canada
TTY: (800) 678-3575

Monday through Friday,
5 a.m. to 5 p.m. Pacific Time