• Please note that as part of AB's efforts to constantly improve our services, and to prepare for upcoming updates, we will be making changes to our navigation design in January 2025. Please watch this space for further information as it becomes available.

Welcome

Advanced Bionics is proud to welcome you to the AB Employee Portal. This portal offers many of the same features of the pro portal, but with more AB-employee specific content, including a troubleshooter you can use for a variety problems.

Troubleshooter
Resources
Education
Help

Quick Links

Patient Search (Admin)
Insurance Status
Common Order Forms
CMN & LMN Tasklist
Pending RMA Requests
MRI Safety Information

Resources

Fitting Software
AB Express
View Documents
Instructions for Use
Education & Training
Useful Links

Professional Customer Service

Advanced Bionics provides one-on-one technical support for professionals - including surgeons, audiologists, clinicians, educators, and therapists.
Give us a call.

Toll Free Phone: 877.829.0026
US and Canada

TTY: 800.678.3575

Monday through Friday
5:00a.m. to 5:00p.m. Pacific Time

Consumer Support

For an up-to-date list of consumer customer service in all available languages and regions, please use:

Consumer Customer Service