AB cochlear implant systems are designed to keep you or your child hearing your best during your daily activities. Should you ever encounter any difficulties with your cochlear implant system, these care and maintenance tips are available to help you minimize any downtime and keep you immersed in the vibrant world of sound.
If you suspect there is an issue with your or your child’s cochlear implant system, first try the following maintenance tips:
Video tips for the care and maintenance of your Naída CI sound processor:
The tips and guides below provide maintenance information should you or your child experience any technical issues using a Naída CI sound processor. Please contact the Advanced Bionics office in your region for additional assistance if you are still unable to resolve a specific issue.
The tips and guides below provide maintenance information should you or your child experience any technical issues using a Neptune™ sound processor. Please contact the Advanced Bionics office in your region for additional assistance if you are still unable to resolve a specific issue.
If you or your child use a Harmony™ sound processor and are experiencing technical issues, utilize the tips and guides in English below for troubleshooting information. If you are still unable to resolve your specific issue, please contact your regional Advanced Bionics office for additional assistance.
If you or your child use a body-worn Platinum Series™ sound processor (PSP) and are experiencing technical issues, utilize the tips and guides in English below for troubleshooting information. If you are still unable to resolve your specific issue, please contact your regional Advanced Bionics office for additional assistance.
If you use a CII or Platinum BTE sound processor and are experiencing technical issues, utilize the tips and guides in English below for troubleshooting information. If you are still unable to resolve your specific issue, please contact your regional Advanced Bionics office for additional assistance.
If you or your child use an Auria sound processor and are experiencing technical issues, utilize the tips and guides in English below for troubleshooting information. If you are still unable to resolve your specific issue, please contact your regional Advanced Bionics office for additional assistance.
