Advanced Bionics offers the lifelong service support you need to help you hear your best. AB's online resources and qualified support team address your needs to continually meet your needs and expectations.
“I chose AB because the upgradeability and technology were better than any other company. They also have a better customer support team.”
— Alexandra L, implanted at age 9, bilaterally implanted at age 22
AB’s Customer Service team is comprised of cochlear implant experts who set the gold standard in customer care. Covering a wide range of needs, Customer Service provides important online and person-to-person support:
Contact Customer Services:
Call: +44 (0) 1223 847 888
Email: info.uk@AdvancedBionics.com
Advanced Bionics supports several organisations that promote awareness of hearing health and charities which provide support for cochlear implant wearers:
Tools, webinars, articles, and general information about cochlear implants are just a click away for anyone considering cochlear implants, recipients, parents of recipients, as well as teachers supporting children with hearing loss in the classroom.
AB also makes it easy to find answers to your questions about services. For further assistance, contact Advanced Bionics.
AB offers a host of webinars and interactive exercises designed to maximise your hearing potential. These educational materials also help explain the journey to hearing with cochlear implants.
This insightful collection of articles and downloadable materials help explain the journey to hearing and the benefits of cochlear implants, bilateral implantation, and listening practice.
Advanced Bionics wants to help ensure that your or your child’s hearing remains uninterrupted. Use these troubleshooting tips to check whether the cochlear implant system is working properly.
Whether you enjoy using a mobile phone, talking on the telephone at work, or listening to the playlist on your battery powered MP3 player, AB’s products and accessories are designed for easy connectivity to telecommunication and audio devices during your daily activities. These guides will help you ensure that your or your child’s sound processor is set up properly for enjoying popular consumer electronics.
Advanced Bionics wants to help ensure that your or your child’s hearing remains uninterrupted. Use these troubleshooting tips to check whether the cochlear implant system is working properly.